Privacy Policy

1. General provisions

1.1. This Privacy Policy (the “Policy”) sets out the procedure and conditions for processing the personal data of visitors to the website https://residence-greece.com (the “Website”), the measures taken to keep personal data secure and the procedure for exercising the rights of data subjects.

1.2. Personal data is processed by DV Greece Global. Contact for personal data enquiries: [email protected].

1.3. The Policy applies to personal data that DV Greece Global receives through the Website forms, when you contact us using the details provided on the Website, and automatically when you visit the Website.

1.4. The Policy is publicly available on the Website. A new version takes effect when it is published, unless it states otherwise.

1.5. Using the Website to view publicly available materials does not constitute consent to any processing for which the law requires separate consent. Such consent is requested separately.

2. Definitions

Personal data — any information relating to a directly or indirectly identified or identifiable natural person.
Processing of personal data — any operation or set of operations performed on personal data, whether or not by automated means.
User — a natural person who visits the Website or submits a request or enquiry through it.
Cookies — small pieces of data stored by the browser on the User’s device and used for the operation of the Website and, with consent, for analytics.

3. Principles of personal data processing

lawfulness, fairness and transparency of processing;
processing only for specific, predetermined and lawful purposes;
no processing incompatible with the purposes of collection;
the type and amount of data correspond to the stated purposes;
accuracy, sufficiency and relevance of data;
storage for no longer than the purposes of processing or the law require;
confidentiality and security of data.

4. Categories of data subjects and data processed

4.1. DV Greece Global processes the data of Website visitors, persons who have submitted a request, prospective clients and their representatives.

4.2. Data provided by the User:

name;
phone number;
email address — if the relevant field is filled in;
information contained in the request: interest in property in Greece, the selected property or location, preferences, budget, purpose of the enquiry, answers to the form questions, preferred contact method and other information provided voluntarily;
the address of the Website page from which the request was sent.

4.3. Technical data:

IP address;
browser type and version, operating system and device type;
date and time of the visit, pages viewed and clicks;
the source of the visit to the Website;
identifiers and information contained in cookies;
information about interaction with the Website pages collected by web analytics tools after the necessary consent has been obtained.

4.4. DV Greece Global does not request passport details, payment details, biometric data or special categories of personal data through the Website forms. The User should not provide such information in free-text fields.

4.5. The User must provide their own accurate data. When providing the data of another person, the User confirms that there is a lawful basis for doing so.

5. Purposes and legal bases for processing

Purpose	Data and legal basis
Receiving and processing requests and feedback	Name, phone number, email address, content of the request, page address. Legal basis: the User’s separate consent; steps taken at the User’s request before entering into a contract.
Selecting property offers and arranging communication with a partner	Contact details and request parameters. Legal basis: the User’s separate consent; actions taken at the User’s request.
Operation, security and diagnostics of the Website	Necessary technical data. Legal basis: ensuring that the Website works properly and securely, compliance with legal requirements; where necessary, consent.
Analysing use and improving the Website	Cookies and analytics data. Legal basis: consent given through the cookie management interface.
Protecting rights and handling claims	Request data and interaction history. Legal basis: the legitimate interests of DV Greece Global, the exercise and protection of rights, compliance with legal obligations.

5.2. Advertising and marketing messages are not sent on the basis of consent to process a request. Separate prior consent is requested for advertising, and giving it is not a condition for processing the request.

6. Procedure and conditions of processing

Processing is carried out by automated means and, where necessary, without automation.
DV Greece Global may collect, record, organise, accumulate, store, update, retrieve, use, provide, give access to, block, erase and destroy personal data.
When personal data of citizens of the Russian Federation is collected via the Internet, it is recorded, organised, accumulated, stored, updated and retrieved using databases located in the Russian Federation, except in cases expressly provided for by law.
Only persons who need access to the data to perform their duties and who are bound by confidentiality have access to it.
DV Greece Global does not disclose personal data to the public or publish it in publicly available sources without a separate lawful basis.

7. Disclosure of data to third parties

7.1. To the extent necessary for the stated purposes, data may be provided to:

partners of DV Greece Global that process requests, select properties and arrange communication with relevant specialists;
real estate agencies, developers, consultants and other service providers — only if this is necessary to fulfil the User’s request;
hosting, information system, technical support and communication providers acting on behalf of DV Greece Global;
government authorities — in the cases and in the manner provided for by law.

7.2. Persons processing data on behalf of DV Greece Global must comply with the principles and rules of personal data processing, confidentiality and the established security requirements.

7.3. Data transferred to a partner is limited to what is necessary to process a specific request and does not entitle the partner to use it for unrelated purposes.

8. Cookies and web analytics

Essential cookies ensure the basic operation and security of the Website and remember the User’s choices.
Analytics cookies and web analytics tools are used only after the User’s explicit consent.
The User may accept or reject non-essential cookies and change their choice later in the Website or browser settings.
Disabling essential cookies may affect the availability of some Website features.

9. User rights

The User has the right to:

receive information about the processing of their personal data;
request that their data be rectified, blocked or destroyed;
withdraw consent to processing;
object to processing in the cases provided for by law;
appeal against the actions of DV Greece Global and seek protection of their rights.

9.1. Requests should be sent to [email protected]. To prevent unauthorised access, DV Greece Global may ask for the information needed to verify the identity of the applicant and their connection to the requested data.

10. Personal data protection

10.1. DV Greece Global takes the necessary legal, organisational and technical measures to protect data against unlawful or accidental access, destruction, modification, blocking, copying, provision, dissemination and other unlawful actions.

10.2. These measures include access control, secure communication channels, logging of operations with data, backups, vulnerability management, incident response and internal compliance monitoring.

11. Final provisions

11.1. For any questions about this Policy and the processing of personal data on the residence-greece.com Website, the User may contact [email protected].

11.2. If any provision of the Policy becomes invalid due to changes in legislation, the remaining provisions continue to apply.

Last updated: Oct 2, 2026